From time to time Maya Medical Centre invites patients to complete a questionnaire on their views of the practice and how the service could be improved. These surveys are completely anonymous and confidential. If problems arise with any aspect of care received at our Clinic, we are keen to hear about them.
Patients are encouraged to report any problems to the staff who will then inform/refer the information to the appropriate person, or please email the Practice Manager admin@mayamedical.com.au.
If major complaints arise there are many avenues through which they may be resolved, including referral to the Office of the Health Ombudsman Phone 133 646 – PO Box 13281 George Street, Brisbane Qld 4003 or email: complaints@oho.qld.gov.au and Qld Health can also be contacted on 3234 0111.
Confidential Feedback
You can use this form to send confidential feedback to Maya Medical Centre’s Practice Manager.
You don’t have to fill in all the fields. It’s completely up to you how much or how little information you provide.
My husband and I have been with Dr Gouthami for around 6/7 years she is an astounding medical practitioner. I hope we are able to be under her care for many years to come. Compassionate, caring and competent.
Dr. Gouthami has been my doctor for over 9 years. She's such an intuitive brilliant doctor. I recommend her to everyone. She has literally saved my husband's life and I couldn't trust another doctor more.
Mysef husband Russell Sorensen and Grandson Dakoda Sorensen have been patents of Dr Sunkanapally of many years. We have been attending the new clinic since it opened . Dr Sunkanapally very caring and understanding . She knows her job. The staff are friendy .And the surgery is always clean. She is best Dr we have had.
Simply the best Doctor i have ever had.. She is thorough, she is very quick to diagnose health problems and very compassionate...you are treated with the utmost care , you will not find a better doctor in Hervey Bay.
Very caring and supportive doctor. The absolute Best doctor in hervey bay..Dr Gouthami is a very approachable and understanding doctor. She explains things to you and gives you her time when needed.
Dr Gouthami Sunkanapally is a very caring, compassionate, helpful and knowledgeable doctor, who goes the extra mile to assist you with all you ailments.
